Welcome to the Missouri Office of Public Counsel

The Office of Public Counsel represents the interests of the public and utility customers in proceedings before the Missouri Public Service Commission (PSC) and in appeals in the courts. The PSC regulates the rates and services of investor-owned electric, natural gas, telephone, water, sewer and steam heat utilities. The Office of the Public Counsel is independent from the PSC and has a separate budget and staff.

Need help to understand your utility bills?
(Push button "Understanding Your Bill"

Consumer Guides available: "More Consumer Topics"

Who do I contact to resolve my utility problem or make a complaint?
FCC: http://www.fcc.gov/cgb/complaints.html
PSC: http://www.psc.mo.gov/file-a-complaint

Watch live hearings on the internet at: http://www.psc.mo.gov/webcasts

HELP AVOID POWER OUTAGES: TREE PLANTING GUIDE NOW AVAILABLE. (CLICK HERE)

public hearings: local public hearings